Oct 7, 2015 | Blog, Service
With 2-step verification, you can set up Gmail to require a special code for login in addition to your password. Click your name or photo in the top Gmail navigation bar. Select My Account from the menu that comes up. select Settings, go to the Sign-in and SecurityUnder Password & sign-in method Select ‘2-step verification Even if someone manages to guess your password, they won’t be able to log in to your account without a verification code that is sent to your phone. In the example below, the gmail account of a Dublin user was access by a user in South Africa. 2-step verification prevents such an attack. ...
Aug 14, 2015 | Blog, Service
Google Chrome stores previous versions of the app inside Google Chrome. If you go to your Applications folder and check the size, you may find it is taking up gigabytes of space on your Mac. Removing the old versions is easy: Right click on the Google Chrome application and choose ‘Show Package Contents’. Open the Versions folder, and move all folders except the one with the highest number to the trash. ...
Aug 4, 2015 | Blog, Service
If a message appears telling you that your startup disk is almost full, don’t ignore it! The startup disk is normally ‘Macintosh HD’. Mac OS X needs free space to store system files, temporary files and to do it’s own housekeeping. You should aim to keep at least 10% of your disk free. When you reach the last few hundred megabytes of free space, you will see the above message. Delete old/unwanted files, or move files onto an external hard drive and empty the trash. If you ignore the message, your Mac may freeze. If you shut the computer down with little or no free space, it may not start up again. If this is happening to you on a regular basis, we can advise on an alternative storage solution, such as fitting a bigger hard...
Jul 27, 2015 | Blog, Service
Do you get the above message when trying to open an application? If so, you are seeing one of the security features of OSX. By default, your Mac is set to only allow recognised safe applications to open on your computer. You can change this setting in the Security & Privacy section of the System Preferences. You can choose to allow apps downloaded from: – The Mac App Store – The Mac App Store and identified developers – Anywhere The last option is the least secure, so only select this if you are confident the app you are using is genuine. Try to download software from the Mac App Store or directly from a developer’s own...
Jul 27, 2015 | Blog, Service
When browsing the web, be very careful of messages such as the one above. It is disguised as an update to Flash Player, but it is not genuine. What it actually wants to do is install other software on your computer. It warns that ‘Your system is at risk!’, but Adobe don’t tend to use exclamation marks in their installations. The Adobe Flash logo is correct, but there is no option to cancel the installation – the buttons are for ‘update’ or ‘install’. Also, at the bottom of the window, it says ‘preparevideo.plugin-search2update.com’. These are all clues that it is not a genuine update from Adobe. If you want to install Flash, make sure you do so directly from the Adobe website: https://get.adobe.com/flashplayer/otherversions/, or to update a previous installation, go to System Preferences – Flash...
Jul 21, 2015 | Blog, Service
A build-up of dust inside your Mac’s fan can cause it to overheat. This Mac ran much cooler after cleaning the fan and exhaust vent.
