On November 3, 2017, the Dropbox desktop application will no longer be available for download or install on devices that run the following operating systems:
- Mac: OS X 10.6, OS X 10.7, OS X 10.8
On January 16, 2018, Dropbox will completely stop supporting these versions. On this date, you’ll be automatically signed out of the Dropbox desktop application if you use it on a computer that runs one of these operating systems. You will no longer be able to access the Dropbox desktop application on that computer unless you update the operating system to a supported version.
- Note: You should still be able to access the Dropbox website (dropbox.com) from a computer that runs one of these operating systems.
Why is this happening?
- OS X 10.6
- OS X 10.7
- OS X 10.8
Are my files still safe?
Yes. If you’re using the Dropbox desktop app on a computer with one of these operating systems, and you choose not to update it, your files will remain in your Dropbox account. You can access them from another supported device, or on dropbox.com if you’re using a supported browser.
What does this mean for me?
When an operating system is no longer supported, the Dropbox application will stop syncing any changes. You’ll also be signed out of the Dropbox desktop app on that computer.
To continue using the Dropbox desktop app on that computer after support has ended for your operating system, you’ll need to update your operating system to a supported version. For help updating, please call us on 01-610 00 00 or email firstname.lastname@example.org